They run the operation, aftersales and support. In production today. And every kilometre they run trains the decisions that come next.
An agent is not a dashboard to watch or a chatbot to ask: it is artificial intelligence doing the work, deciding and acting on a part of your operation without being asked. Reading tedious manuals, fighting booking platforms, chasing parts, watching the map. That's their job, so yours can be running your business.
And over API: the agents also work inside your ERP or TMS.
It watches the map so you don't have to: availability, position and alerts for every vehicle, with anomalies caught before they stop a route.
It fights the platforms for you: diagnoses remotely, opens the ticket, orders the part and pushes the workshop appointment until it lands outside your shift.
It has read the manuals nobody reads. Any first-line question or fault, from torque settings to a battery swap: ask and it walks you through it, and escalates to a person when it should.
It builds the reports nobody wants to build: ask it about cost, activity or statistics and it answers with the figure, not with a link to go and find it.
Every fleet works its own way. The agents adapt to yours: your channels, your hours, your systems. Not the other way round.
Status, alerts and cost for every vehicle: there when you want to look, handled when you don't. For everything else, ask the agent: it answers with the figure, not with a link to a dashboard.
Three steps, one direction: the machine does the work.
The agents run maintenance, aftersales, routing and cost. The person rides.
The agent senses and decides on events: an emergency, a blocked stop, an obstacle. The person in command.
Autonomous driving will be bought. Good decisions will not: they are trained on the operation of every fleet.
A dataset of real operating decisions is not inherited and not for sale: buying the same vehicle does not buy it. That is the asset that compounds with every fleet.
The same agents that run our fleet, at the service of any vehicle manufacturer: from the production line to aftersales, without building the layer.
Certificates of conformity, stock control and plant capacity handled by agents. The paperwork of manufacturing, solved.
Orders, configurations and deliveries coordinated with your dealer network, traceable end to end.
Remote diagnosis on your telemetry, parts and appointments handled: your customers' aftersales working from day one.
Every workshop with the vehicle history, the part ordered and the appointment booked, without a single crossed phone call.
Your vehicle, your brand, your customer.
The agents work underneath, in your colours. And every manufacturer that joins makes the agents better for everyone: parts, workshops and diagnostics that understand each other.
Proven from the inside: Synapse runs Mothium's factory, distribution and aftersales. The platform we offer is the one we use.
That is the purpose of Synapse Open: the layer is built to end up hardware agnostic. Today it runs the Mothium range; third-party adoption is handled as a programme, with phased onboarding.
Operational vehicle telemetry. Your operating data is yours; Mothium processes it to provide the service, and only anonymous aggregates improve the system's decisions. The detail is in the privacy policy.
The agents come as standard with the vehicle. For mixed fleets or ERP integrations we work it out in the demo, with your operation in front of us.
Uptime and MTTR are being measured in the pilots. We give you both in the demo, with the data in front of you.