Frequendly
Asked Questiones

Got a question about eCargoBikes or light electric vehicles?
You’ll probably find the answer here — and if not, feel free to reach out at info@mothium.com

Q: What does Mothium mean?

A: Mothium comes from Motion, Lithium, and Quantum — a name that reflects our commitment to intelligent movement, clean energy, and cutting-edge engineering

Q: What is Mothium’s philosophy of Minimal Mobility?

A: At Mothium, Minimal Mobility is our commitment to doing more with less. We design vehicles that are not only efficient and sustainable, but radically simple. Every part must justify its existence — and if it doesn’t, it shouldn’t be there. That’s why we say: “The best component is no component.”

By removing complexity, we reduce maintenance, increase reliability, and make urban logistics smarter, lighter, and more human.

Q: Where is the Mothium eCargoBike designed?

A: The Mothium eCargoBike is designed in Spain (Seville), with a strong focus on European regulations, safety standards, and real-world commercial use. Our team of engineers and designers develop every detail with reliability and durability in mind.

Q: Where is the Mothium eCargoBike manufactured?

A: It is manufactured in Europe (Spain), using automotive-grade components and industrial processes to ensure consistent quality, compliance, and long-term performance. Our production is aligned with EU sustainability and labor standards.

Q: Can it replace a van for my fleet?

A: For last-mile delivery, absolutely. Many operators reduce their van usage by 30–50% after integrating eCargoBikes.

Q: What is a Mothium eCargoBike?

A: A heavy-duty electric CargoBike, engineered to replace urban vans. It offers high payload capacity, low maintenance, and is designed for commercial use in demanding conditions

Q: Is the Mothium eCargoBike street legal and certified?

A: Yes. It is fully homologated under EN 17860, making it one of the first CargoBikes in Europe to meet the new standard — with over 40% more payload than required.

Q: What is the top speed?

A: 25 km/h (15.5 mph), in compliance with EU regulations for electric pedal-assisted cycles (EPACs).

Q: Do I need a driver’s license to operate a Mothium eCargoBike?

A: No. It is classified as an EPAC (Electric Pedal-Assisted Cycle), meaning:
- No driving license is required
- No license plate or mandatory insurance in most European countries (local laws may vary)

Q: Is insurance required?

A: It depends on the country. In general, if it’s classified as a bicycle, insurance is not mandatory, though it may be recommended for commercial fleets.

Q: Can I ride the Mothium eCargoBike in bike lanes and pedestrian zones?

A: Yes! — in most European cities, it qualifies for bike lane access.
You can also move through pedestrian zones using our Walking Speed Mode, which allows controlled movement without dismounting.

Q: What is Walking Speed Mode?

A: A built-in feature that allows you to move the bike at low speed without pedaling — ideal for densely crowded or pedestrian-only areas. It improves safety and comfort in complex urban environments.

Q: Can I customize the cargo box?

A: Yes. We offer modular cargo box options for different use cases — from parcel delivery to refrigerated transport, shelving systems, custom access points, branding, and color

Q: How do I charge it?

A: Using a standard 230V outlet. Charging time: 2–3 hours.
You can:
- Charge the batteries directly in the vehicle
- Or remove them and charge separately

Q: Can I swap the batteries easily?

A: Our swappable battery system allows for quick changeovers without tools, ideal for fleet use.

Q: Can it operate in the rain?

A: Absolutely. All electrical components are IP67-rated, built to withstand heavy rain, heat, and urban stress.

Q: Can it handle snow or icy roads?

A: Yes. We offer winter-specific tires and the vehicle is tested in extreme cold weather conditions, including snow and salt-treated roads

Q: Can the Mothium eCargoBike climb steep hills?

A: Yes. The Mothium eCargoBike is engineered to handle inclines of up to 20% at full payload, thanks to its powerful pedal-assist system and optimized torque delivery — making it ideal for demanding urban terrain.

Q: Is there any telematics or GPS tracking?

A: Optional telematics and fleet monitoring systems are available for real-time tracking, maintenance alerts, and usage data..

Q: What kind of maintenance is required?

A: Very little. The Mothium CargoBike is built with automotive-grade components and no chain drive, resulting in minimal servicing needs — just routine electrical inspections.

Q: What kind of technical support is available?

A: We offer remote diagnostics, a network of certified service partners, and maintenance training for fleets.

Q: Are spare parts easily available?

Yes. All key components are designed for long-term availability and compatibility across our product range.

Q: What makes Mothium eCargobike more reliable than traditional CargoBikes?

A: Most CargoBikes are not designed for intensive commercial use. Mothium is different:
- Structurally reinforced for long-term durability
- Field-tested in harsh conditions
- Built with components selected for fleet-level reliability

Q: In which countries is Mothium available?

A: We currently distribute in Europe and the United States.

Q: Can I become a Mothium distributor or partner?

A: Yes. We are actively selecting strategic partners in new regions.
Fill out the contact form to start a conversation.

Q: I’m passionate about mobility — can I join Mothium?

A: Yes! At Mothium we value people committed to transforming urban mobility.If you're passionate about innovation, engineering, or sustainable transport, we’d love to hear from you.
Send your application to: talent@mothium.com